Privacy Policy

Privacy Policy

TITIKA is committed to protecting privacy rights. This privacy policy describes how TITIKA collects, uses, discloses, and protects information collected about through our website titika.ca.

Our website may contain links to other entities’ websites that are not controlled or operated by TITIKA. This Privacy Policy does not apply to such third party websites, and TITIKA is not responsible for the content of such third party websites or the privacy practices of such third parties. Therefore, we encourage you to request and review the privacy policies of any third parties upon disclosing your information such parties or visiting such third party websites.

Why do we collect your information?

TITIKA collects, uses and discloses your personal information only for identified purposes with your knowledge and consent. We identify these purposes to you at the time we collect this information. We also maintain detailed records of your purchases so we can provide greater customer service to support your shopping experience. Some of the purposes for which we may collect, use and disclose your personal information are:

  • To provide any requested information, products or services
  • To troubleshoot problems with the Site
  • To customize your experience or homepage on the Site
  • To enforce our Terms of Use or comply with this Privacy Policy
  • To contact you with more information about TITIKA and its products and stores
  • To announce special events like our VIP parties
  • To announce new product arrivals or special features
  • To announce new store openings
  • To advise you of changes to our websites
  • To respond to your inquiries
  • To contact you regarding billing discrepancies
  • To validate receipts
  • To administer your participation in promotions, contests, and prize draws in which you have chosen to participate

If you choose not to provide us with your personal information for any of the above purposes, we will not collect any personal information about you. If you have provided us with your personal information, that personal information will not be sold.

TITIKA reserves the right to disclose your personally identifiable information if required to do so by law or legal process or otherwise requested by any law enforcement officer or agency acting under color of law. In addition, TITIKA reserves the right to disclose your personally identifiable information based on the good faith belief that such action is necessary or appropriate to: (a) protect and defend the rights or property of TITIKA, or (b) act in urgent circumstances to protect the safety or security of the public or of users of the TITIKA products and/or the Site.

How do we obtain your consent?

We obtain consent to collect, use and disclose your personal information for the reasonable and necessary purposes set out above. When you provide us with your information, such as for signing up to receive emails about new products and upcoming sales, or to participate in a promotion or contest, you are consenting to the collection, use and disclosure of your personal information for these purposes, in accordance with the principles outlined in this policy.

TITIKA may disclose your personal information without your consent, pursuant to the applicable exceptions in the privacy legislation, e.g. if required by law.

If you have given us consent, you may, at any time, unsubscribe or withdraw your consent.

Under 13?

TITIKA does not knowingly collect, use or disclose information from children under the age of 13 without their parents’ consent. We ask that parents monitor their children’s use of our websites and their children’s disclosure of information.

Unsubscribe/Opt out

TITIKA does not collect your personally identifiable information unless you choose to provide it. If, at any time, you prefer not to receive further e mail communications from TITIKA, you will have the ability to unsubscribe from such communications by means of a link provided in every broadcast e-mail that is sent to you by TITIKA.

Use of technology on the Site

We use Cookie technology to make your use of our websites more convenient. A cookie is a text file which enables our websites to store information about your activities on our websites, or the length of your stay. Any personal information that is collected by the cookies will be used only on an aggregate basis, which means that we take the identifiers off the information, and use it for statistical purposes to assist us in enhancing your online experience, or to evaluate the success of promotions that we may carry on through our websites. We do not collect your personal or financial information from your computer, nor do we place persistent cookies on your computer. We will not put cookies on your hard drive. You have the option to disable cookies associated with our websites, however this may affect your use of and your ability to access certain features of our websites.

How do we protect your personal information?

We take all proper measures to maintain appropriate procedural and technological measures and appropriate storage facilities, to prevent any unauthorized use or disclosure of your personal information. We exercise care in the secure transmission of your information, however no transmission of information over the Internet is 100% secure. We cannot guarantee that information disclosed through the Internet cannot be intercepted by third parties. However, we can assure you that we have taken the steps that are reasonably available to us to protect any personal information that you have provided to us, including, in its disposal or destruction.

Your Acceptance of This Privacy Policy and Revisions to This Privacy Policy

By using the Site, you agree to this Privacy Policy. If you do not agree to this Privacy Policy, you may not use the Site. TITIKA reserves the right to change, modify, add or remove portions of this Privacy Policy at any time and from time to time, without prior notice to you. All revisions will be posted to the Site. We urge you to review this Privacy Policy frequently for changes. Your continued use of the Site means that you accept those changes.

Contacting us about your privacy

This Privacy Policy may be updated from time to time and we reserve the right to change this Privacy Policy at any time. This policy was last updated on January 23, 2014.

If you have any questions, comments, or concerns about our Privacy Policy, or would like to do any of the following:

  • See personal information that you have submitted to us so that you can correct or update it;
  • Delete your personal information that you have submitted to us from our files;
  • Ask that we not send you mailings or otherwise contact you;
  • Report any violation of this Privacy Policy

info@titika.ca