Returns & Exchanges
Canada & US
Items purchased that received a 30% discount and below are eligible for refund, exchange or store credit (in a form of gift cards), within 30-days of the delivery date. Items purchased that received a 30-40% discount and below are eligible for exchange or store credit (in a form of gift cards), within 30-days of the delivery date.
Refund will be made to the same method of payment used to make the purchase.
Returned items must adhere to the following requirements:
- Tags must be attached
- Garment cannot be washed or worn, aside from initial try
*Items received in any other condition will not be issued a refund and will not be returned to the sender.
Final Sale [no exceptions]
- All products that are returned to TITIKA Active Couture, without a tag or washed
- Items purchased on our Overstock Page
- Mystery Boxes
- Gift Cards
- Shipping Charges [non refundable]
To initiate your return, please visit our returns and exchanges portal
Other Important Information:
- Please allow up to 14 business days for refunds to be processed once the item is delivered to our fulfillment centre
- We do not offer price adjustments
- We do not accept liability for items that get lost or damaged in transit back to us
- There is no guarantee that an order change can be made after placing an order. Please keep this in mind.