Full Return Policy
- New, unworn, and unwashed merchandise may be returned for a refund within 30 days, with proof of purchase.
- Merchandise must be in original condition, with all tags and liners still attached; untagged items should be returned with original packaging.
- Refunds will be issued to the original method of payment only (including prepaid credit cards).
- Items marked Final Sale cannot be returned.
- Online orders may be returned by mail.
- Combined returns are prohibited.
- Return labels for APO/FPO addresses cannot be generated.
Returns Process & Refunds
- To submit a return request online, go to our return portal.
- Once your return is received your refund will be issued:
- Please note that returns can take up to 5-7 business days to be processed.
- Please note that refunds can take up to 3-5 business days to appear on your bank account due to varying processing times of financial organizations.
Terms & Conditions
All returns are handled on a case-by-case basis and ultimately at TITIKA's discretion, including determining whether an item is unworn and unwashed, with the intent of providing the best experience to our guests.
Potential fraud or abuse of this policy, including excessive or unreasonable returns, may result in the rejection of future transactions or returns. If we choose to provide a refund beyond 30 days or in the event there’s no proof of purchase, refunds will be applied to a TITIKA gift card or in accordance with applicable local laws.
In some circumstances, we may request that additional information be provided, including personal information, for verification purposes. TITIKA’s practices relating to collection, use, and sharing of such personal information are further detailed in our PRIVACY POLICY.